Syracuse ASP has issued a press release on the results of Over65, the post-discharge telemedicine service it is developing with Medical Cloud. The published data confirms the effectiveness of a model designed to make technology accessible even to the most vulnerable groups.
Over65 supports older people after hospital discharge, when continuous monitoring can make a difference in preventing repeat admissions and complications. Syracuse ASP and Medical Cloud chose technology that removes every barrier to access: contact with healthcare staff takes place by SMS and video call, without patients needing to install any application on their phone. This approach reduces the resistance often experienced by less digitally confident users and also reaches those without a latest-generation smartphone.
Sofia, Medical Cloud's AI-based virtual assistant, plays a central role, guiding users step by step through self-assessment and vital signs collection. The combination of human contact and AI support has proved effective in maintaining high adherence to the follow-up programme among participating patients.
For Medical Cloud, this confirms the value of collaboration with innovation-focused public partners. The aim is to continue providing state-of-the-art solutions, working alongside healthcare organisations to bring measurable benefits to community care, where technology must above all be easy to use.
